Baby it's cold outside

Man, what a weekend- howling wind. extreme cold weather and no power.

Some of Americana Finnmark residents lost total power, partial power and I believe everyone lost heat this past weekend.

The electrical power problem was a PEPCO problem and was resolved the following day(Monday)
The staff of Americana Finnmark had the hot water problems resolved by Monday afternoon.

Thanks for their quick work.

Now some hints for the future-
1). If there is a power failure call PEPCO first- do not call CMI or members of the Board of Directors or previous members of the Board- there is nothing we can do- we are not magicians and more than likely we are having the same problems.

2).If you call CMI, call them only once- do not keep calling them. They got the message the first time and they know what to do.

3). There is no need to call Heidi after hours or on weekends.
She is not in the office- and she will be getting calls from CMI and probably from Cornel and Billy. There is no need to call her office if there is only a machine to answer.

4). Use your head, do not panic and be polite to whomever you speak to.

5). We have an excellent staff and they will do their best to take care of any problems .

6). When you see our staff walking around or in the office- be sure to "Thank Them" for the work that they do, and thank them for keeping everything in running order.

We have an excellent staff and I am sure they do not get enough thanks from the residents.