A Slap in the Face

How many times has a resident asked one of our staff for a problem- such as a leak or help carrying a heavy object from car to unit.?

How many times do residents wait at the managers office door- waiting for Heidi to arrive- and without even giving Heidi a chance to settle in and check her phone messages and emails - go into a tirade about some problem- sometimes trivial sometimes not- but seldom anything that can not wait until Heidi checks in.?

How many people have called Cornel or Billy at home to complain about something, when they should be calling CMI.?

How many times have our staff worked beyond their normal schedule?

Did you know that our staff is underpaid?

Do you know that Cornel has had many chances to leave and make more money . but he has always decided to stay here?
Do you know how many times Billy and Cornel have done favors for residents, without compensation,?
Do you know how many times Carlos has helped people carry their groceries .?
Do you know how many rude and obscene calls Heidi receives on a daily basis?
Do you know that Heidi has been physically threatened more than once since she has been here.

We should be extremely grateful to such a great staff.

They usually get small raises- sometimes just the COLA.
This year they did not get a raise.
This is understandable- neither did most retirees. our staff understands this.

But we could have given them a Christmas bonus to show our appreciation.

Instead- the BOD slapped them in the face and gave them nothing..

This is very wrong-- very very wrong-

Let the BOD know your feelings.

Our staff deserves a bonus.